Questions owners ask

No. We run the ads, book appointments onto your calendar and prove where each one came from. We can't promise how many will book or buy; your team closes the sale. Your report counts the ones you mark as paid.

Never. You pay per verified lead or a flat plan. Paying customers are counted in your report, not billed.

A first-time caller asking about a service you offer in your area, a checked form or a booked appointment. The full list is in your agreement and on our lead definitions page.

Dispute it within 7 days and pick a reason. A person checks the recording or form within 3 business days. If it does not meet the definition, it comes off your bill.

Never. Every lead is yours alone.

No, and no one honestly can. We bill only for results that meet the written definition.

Once a month, after the dispute window closes. You get a statement with every lead 3 days before the charge.

Yes. You set a monthly cap. Leads past it are still delivered, and they are not billed. We alert you at 80% and 100%.

It covers call tracking, recordings and review. It counts toward your lead fees, so you pay the platform fee or your lead fees, whichever is larger.

On a Booked campaign, we do. Proven & Found pays the Google or Meta spend and the ads, books the appointments, and you pay a fixed price per booked appointment that meets the written rules. If you would rather pay for your own ads, our managed pay-per-lead pricing and monthly plans are still available.

The cost is ours. Our spend is never billed to you. You pay only the agreed price for results that meet the written rules, and only after the 7-day dispute window.

Apply in about 2 minutes. A person reviews your services, market, reviews, follow-up speed and tracking, then replies within 2 business days with which tiers we will pay for and a written Growth Report. Before anything launches, we agree in writing on what counts, the price, your territory and a monthly cap. Applying does not guarantee approval or lead volume.

Yes, on a campaign we pay for. Your first 3 booked appointments that meet the lead definitions are not billed, and billing starts with number 4. It applies once per business.

That is the most common start. We pay for your AI-answer and Google Maps work, and you pay nothing until your agreed result shows up in a dated screenshot. Your Growth Report lists what to fix before ads we pay for make sense, such as reviews, follow-up speed or tracking, and you can ask for a new review after 60 days.

You do. Calls from your ads ring straight to your phone, and a call you answer and book counts as a booked appointment, confirmed by the call recording. We book your form leads onto your calendar. Answer during your posted hours and return missed calls within 30 minutes. Missed calls are never billed.

Pay per lead is month to month. Monthly plans are month to month too, and the monthly fee starts only after your Verified Win. Cancel online any time.

Yes, at the start of any month.

Google and Meta ads we pay for, billed per booked appointment, for businesses that are a strong fit. If ads aren’t a fit yet, Found covers AI answers and Google Maps at $0 until proven. Reddit and Quora answers are a small pilot.

Useful, disclosed community participation can help buyers research a company and can become part of the third-party material AI systems cite. We never impersonate customers, buy votes or ignore community rules.

Calls to your tracked number are recorded, and each one starts with a notice that it is recorded and may be analyzed by AI. The recording is how a booked call is confirmed. We never answer your calls.

You own all of it: your Google listing, website, ad accounts, ads and videos, landing pages, recordings and lead records, including on campaigns we pay for. We build those campaigns in an ad account in your name, with us as admin and our card paying for the ads. Tracked numbers can move to you if you leave, subject to the phone carrier's rules.

No. Keep them. We can manage them, and we never bill you for those leads.

Never. We don’t write, buy or post reviews for you.

Local businesses in home repair, home projects, roofing and restoration, home care, auto, property management, moving, commercial services, fitness, pets and events. Found work, paid for by us, fits most of them. Booked campaigns are approved one business at a time, and we work with one business per trade in each service area.

We take one business per trade in each area. Your area is your town, or in a large city, the part of the city named in your agreement. If yours is open, we can hold it for 7 days while you decide. A hold is free and isn’t approval.

You can use our monthly plans. Per-lead fees in these fields need a legal review first, so we do not offer them yet.

Each extra location of the same business in the same metro is 70% of the base price.

Manager access to your Google Business Profile, admin access to your ad accounts, call forwarding through your tracked numbers, and your calendar. Then contact form leads within 24 hours and mark no-shows within 72 hours.